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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System

ISBN: 9780787953102

Contributors: Johnson, Matthew D (Author)
Gustafsson, Anders (Author)

Publisher: Jossey-Bass, 2000

Binding: Hardcover (Readerbound Available)

Retail: $50.00

Discounted Price
1 copy: $47.50
2-29 copies: $40.00
30+ copies: $37.50

Description

Reviews & Citations

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    Citation: pg. 1

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    Review: Child's Book Association